As of today, Wednesday 1st November 2023 the NHS and our practice want to give people better ways to see their personal health information online. We know that people want to be able to access their health records. It can help you see test results faster. It also lets you read and review notes from your appointments in your own time.
For appointments from 4th April onwards, we will be trialling a new system for GP appointments, where you will be offered the choice of a timed telephone or face to face consultation. These appointments will be time limited, and we hope that patients will make suitable choices based on their clinical needs.
The Reception team will advise you of the best method of appointment if you are unsure which option to choose. We hope that you bear with us during this change as we come out of the pandemic restrictions.
From 1st July Our Private income policy and charges have changed please see "services" more details
Please note that the surgery cannot provide letters proving your vaccination status. You can view and share your status via the NHS app, or you can call 119 who can provide a letter for you. Please see here for more information Vaccination status for travelling abroad
Our phone lines are overwhelmed at the moment, we can only hold a certain number of people in the queue, after that you should get a message stating no call handlers are available. Our provider has advised that the sheer volume of calls means that this doesn't always happen. We would suggest calling after Tuesday when the phone lines are typically quieter. You could also complete an econsult form or email us at email@example.com
10 Tips to Beat the Gloom - a useful guide with hints and tips to support good mental health. Click Here to read the document
Patients can now self refer to the Physiotherapy and Musculoskeletal service (TIMS) without the need for a GP appointment. Click here for more information
All telephone calls will be recorded for training and monitoring purposes.
Help reduce missed appointments by signing up for text reminders, see reception to have this activated
See here for our DNA policy.
If you are currently a patient and are moving to a new home, please check the NHS practice boundary map to see if you still eligible to be a patient Practice catchment area
We are now able to send appointment details and reminders by text message - our reception team will be happy to activate this for you, please let them know if you'd like to sign up.
The practice supports the goverment's "Zero Tolerance" campaign for NHS staff - please see here for more information Zero Tolerance Policy