Prescriptions
Repeat Prescriptions
There are different ways to request a repeat presciption, through the NHS app, email nencicb-ng.a85016.prescriptions@nhs.net. Please allow 2-3 working days for us to process prescription requests before you collect them from your nominated pharmacy (note if you request some acute medications or some medications you have not had for some time this may take upto 5 days.
You can also nominate a pharmacy to have your prescription sent to directly.
The NHS App
The quickest and easiest way to request a repeat prescription is through the NHS App.
Available for all smartphones, the free NHS app lets you order a repeat prescription in a few easy steps at any time, with no need to call the practice.
You can also use the NHS App to book appointments, get advice, views your records and more.
By Email
nencicb-ng.a85016.prescriptions@nhs.net and just give us your name, date of birth and the items you require. This will save you waiting on the phone lines
By Telephone
You can request a prescription by calling our 24 hour a day, 7 days a week, 365 days per year voicemail on 0191 8143869, just leave your name, date of birth and the items you require and we will issue within 48 hours (working hours)
Alternatively, you can ring 0191 487 6129 and press option 2. Our prescription line is open from 13:00 to 16:00. Please be aware that our phone lines may be busy so you can also use the app or by emailing our prescription email address nencicb-ng.a85016.prescriptions@nhs.net
In-Person
Visit us at Wrekenton Health Centre and speak to the Reception Team. Please bring the repeat prescription form part of our last prescription.
Questions about your Prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the Wrekenton Medical Group about your prescription:
- Call us on 0191 487 6129. We are open 8:00 am to 6:30 pm today.
- Send your query through eConsult
Local Pharmacy Services
You can enter your postcode on the NHS website to find a Pharmacy near you.
Through the NHS App, you can nominate a pharmacy to have your prescriptions send to directly.
If you are away from home, you can use the NHS App to create a prescription barcode, which you can use to collect your medication anywhere.
As well as dispensing medicine, your local pharmacist can help you with a range of common illness, including such as coughs, colds, sore throats, ear infections and aches and pains. This is called Pharmacy First