Holly joined the admin team as an apprentice in December 2024. I am responsible for answering the telephones, reviewing eConsults, emails, sending tasks (and much more)

Introduction I am responsible for essential tasks like sending referrals and clinical letters, updating medical records, sending appointment reminders and other patient communications.

Introduction I am responsible for essential tasks like sending referrals and clinical letters, updating medical records, sending appointment reminders and other patient communications.  I manage all safeguarding information at the practice.

Introduction I joined the team as a receptionist in November 2023. My role involves booking and managing patient appointments working alongside legal legislation within a GP practice. I aim to create a calm and supportive environment to help patients. Before coming to Wrekenton, I worked at the QEH A&E Department and Fell Cottage Surgery GP … Continued

Introduction I work as a coder/summariser. I do all hospital letters and I code illnesses and operations and medical conditions to patients’ records so everyone involved in a patient’s care has all the correct and up-to-date information.

Introduction I am responsible for answering the telephones, reviewing eConsults, emails, sending tasks (and much more) but I also manage social request reports eg PIP forms.

Introduction I look after the set up of online patient access, safeguarding, appliance prescriptions and general prescriptions, maintaining patient records including scanning documents to records, telephone queries and appointment booking and many other admin office duties

Introduction I joined the practice as a Reception apprentice in September 2023. My role is welcoming patients, dealing with queries and making patients feel cared for when they enter the building.  I am now the Primary Care Co-ordinator so supporting recalls for your chronic diseases.  I can help direct you to available services