Karen Lilley
Karen has joined the admin team in March 2025. I am responsible for answering the telephones, reviewing eConsults, emails, sending tasks (and much more)
Rachel Gregory
I am part of the reception / administration team and have been here since the end of October 2024. I manage the medical report requests here at the practice along with other reception / admin tasks
Amy Johnson
Introduction I am responsible for essential tasks like sending referrals and clinical letters, updating medical records, sending appointment reminders and other patient communications.
Amy Law
Introduction I am responsible for essential tasks like sending referrals and clinical letters, updating medical records, sending appointment reminders and other patient communications. I manage all safeguarding information at the practice.
Debra Hay
Introduction I work as a coder/summariser. I do all hospital letters and I code illnesses and operations and medical conditions to patients’ records so everyone involved in a patient’s care has all the correct and up-to-date information.
Helen Sutherland
Introduction I look after the set up of online patient access, safeguarding, appliance prescriptions and general prescriptions, maintaining patient records including scanning documents to records, telephone queries and appointment booking and many other admin office duties
Leah Ashcroft
Introduction I joined the practice as a Reception apprentice in September 2023. My role is welcoming patients, dealing with queries and making patients feel cared for when they enter the building. I am now the Primary Care Co-ordinator so supporting recalls for your chronic diseases. I can help direct you to available services
Megan Barras
Introduction I am responsible for essential tasks like sending referrals and clinical letters, updating medical records, sending appointment reminders and other patient communications.
Nicola Faulkner
Introduction I am responsible for essential tasks like new patient registrations, deductions and other patient communications.